Safeguarding & Pastoral Care

Royal Greenwich Council has launched a major new initiative to support residents through the new Community Hub that will link thousands of volunteers with opportunities to help people who are most in need of support.

If you need help because you are vulnerable and self-isolating, and have not got a family member, friend or neighbour who can help, our volunteers could provide support to:

  • collect and deliver prescriptions
  • deliver essential food packages
  • connect you to local community services

To request this support online.
Need Support?

You can also request support by:

  • calling 0800 470 4831 (seven days a week, 8.30am to 6pm)
  • emailing COVID 19 SupportThis email address is being protected from spambots. You need JavaScript enabled to view it..

If you are experiencing serious hardship and need urgent support, please do let me know and I will do my best to find help or the right support services for you. My email address is: This email address is being protected from spambots. You need JavaScript enabled to view it.

You can also call the school number and leave a message; 020 8856 6525, but please bear in mind that the majority of the office staff are working from home and messages are not always able to be checked every day.

For your Information, we have arranged for a professional counselling service to work with the school. Our aim is to ensure we have this support available to anyone who needs it once we return. The school will be able to refer pupils, parents and staff members if it’s felt that they might benefit from counselling support after what has been a difficult and worrying time for so many.

In the meantime, here are some contact details for support services that may benefit you or your children:


Childline

Speaking to Childline. When you call us on 0800 1111 you'll get through to a counsellor, they're there to listen and support you with anything you'd like to talk about. Or you can have a 1-2-1 counsellor chat online. Website here.


Safeguarding Team

Mr Turner-Wing is our Designated Safeguarding Lead. He can be contacted by calling the school office or emailing directly; jturnerwing@cmprimary.co.uk

Mrs. Hood and Mrs. Friday are Designated Deputy Safeguarding Leads. They can be contacted by calling the school office or emailing; jhood@charltonmanor.greenwich.sch.uk  / gfriday@charltonmanor.greenwich.sch.uk

Mr. Baker, Mrs. Goold, Mrs. Steele and Mrs. Johannesen are also DSL trained. If the safeguarding concern relates to the behaviour of a member of staff, the Headteacher should be contacted. In the Headteachers absence, please report to the Deputy Headteacher or the Designated Safeguarding Lead. 

The Governing Body keep all policies, including safeguarding under regular review. The Chair of Governors, Mrs. Elizabeth Randall, is the named Governor monitoring Child Protection and Looked After Children. Mrs. Randall provides the Governing Body with regular updates on the safeguarding arrangements as a part of her role. 

If you wish to contact the Safeguarding Governor, please contact the school office on 020 8856 6525 and they will be able to put you in touch.

The school may need to share information and work in partnership with other agencies when there are concerns about a child or their families welfare. We will ensure that our concerns about our pupils are discussed with parents/carers first, unless we have reason to believe that the discussion could be detrimental to a child's welfare or that they may be at imminent risk of harm. 

We actively support the Government's Prevent Agenda to counter radicalism and extremism and liaise with external agencies, where necessary, to protect our children and their families. 

Safeguarding children and young people is everyone’s responsibility and anyone is able to make a referral or report a concern. Should you have any concerns about a child you can contact MASH:

Multi Agency Safeguarding Hub: 0208 921 3172

MASH Out of Hours (only): 0208 854 8888

Or you can email: mash-referrals@royalgreenwich.gov.uk

Alternatively you can contact the Local Authority Designated Officer (LADO) Laura Lumbis 0208 921 3930 childrens-Lado@royalgreenwich.gov.uk

The Greenwich Safeguarding Children Board is a partnership of all the different organisations working to protect children and young people across the borough. Their website brings together information for children, young people and their families and the professionals who work with them.

Click here to visit the GSCB website: greenwichsafeguardingchildren.org.uk

The National Society for the Prevention of Cruelty to Children (NSPCC) is a national charity which works to fight child abuse.

Click here to visit the NSPCC website: nspcc.org.uk

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